Frequently Asked Questions (FAQ)

 

1. What types of products do you offer?

We specialize in:

  • Custom printed boxes (folding cartons, rigid boxes, corrugated)
  • Custom paper bags
  • Branded stickers and labels
  • DTF apparel printing
  • Digital short-run shipping boxes
  • Graphic design (logos, business cards, flyers, packaging)

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2. What makes DY Printing Box different?

  • In-house design team
  • Low MOQ starting at 500
  • No plate or setup fees
  • Rush & local printing in Toronto
  • Reliable local suppliers & decade-long overseas partners
  • One-stop branding + packaging solution

3. Need a Quote or Consultation?

We welcome you to book an appointment by phone or email before visiting.
Please note: All quotes are provided via email.We’re unable to offer instant pricing over the phone or online chat, as accurate quotes depend on details like your product type, size, materials, quantity, and pickup timeline.

Thank you for your understanding!

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4. Do you offer design services?

Yes! Our in-house design team can help with dielines, branding, layout, and more. You’ll receive 2+ design options with every order.

Learn More About Our Design Services

5. What is your minimum order quantity (MOQ)?

MOQ starts at 500 units for most custom printed boxes. For stickers, bags, or apparel printing, please contact us for specific minimums.

6. Do you charge setup or plate fees?

No, we do not charge plate or setup fees for most custom box projects.

7. How does the order process work?

  1. Send your project details
  2. Get a custom quote
  3. Approve artwork & layout
  4. Production begins
  5. Delivery or pickup

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8. Do you provide digital proofs before production?

Absolutely! You’ll receive a digital proof for approval before printing begins. Physical mockups available upon request.

9. Can you help startups with branding?

Yes. We work closely with new brands and can take you from idea to final product with packaging and design support every step of the way.

10. Do you offer rush orders or short runs?

Yes! We print short-run packaging and full-color apparel locally in Toronto for faster turnaround.

11. Where do you produce your packaging?

Short-run: Printed in Toronto
Bulk/luxury: Manufactured with our China partners

12. Do you ship across Canada and the U.S.?

Yes! We ship to all major cities in Canada and the United States.

13. Can I get a sample?

Yes, we offer free generic samples (boxes or bags). For custom samples, a fee may apply based on complexity.

14. Do you offer eco-friendly packaging?

Yes. We offer recyclable, FSC-certified, and biodegradable options. Ask us about sustainable materials for your next project.

15. Can you print packaging with my custom dieline?

Yes, just send us your dieline file (AI, PDF, or EPS). If you don’t have one, we can create it for you.

16. What types of apparel can you print on with DTF?

We print on t-shirts, hoodies, uniforms, tote bags, and more using high-quality DTF transfers. No MOQ required.

17. Can I visit your office in Toronto?

Yes, we’re located in Markham (Toronto area). Visits are by appointment only. Contact us to schedule one.

18. How do I get a quote?

Email us your project details (size, quantity, material, artwork) at info@dyprintingbox.com
Or use our Contact Form

19. Do you support luxury finishes like foil stamping or Pantone?

Absolutely. We offer:

  • Foil stamping
  • Embossing / Debossing
  • Pantone color match
  • Textured or specialty paper
  • Rigid & magnetic boxes

View Packaging Gallery

20. Do you have designer in house and provide the design services?

Yes, we have in-house designers for your packaging and graphic design requests.

21. What is CYMK?

CMYK = Cyan, Magenta, Yellow, Black. These colors are layered to create full-color printing. It’s the standard for most printed materials.

22. What is PMS Colour?

PMS = Pantone Matching System. It’s a standardized color system to ensure consistency across different print jobs and locations.

23. What is print 1 side and 2 sides?

Print 1 side： Only the outside of the box.
Print 2 sides： Both the outside and inside of the box.

24. What types of design approval do you offer, and how are they different?

We offer three ways for clients to approve packaging designs, ensuring the final printed product meets your expectations:

  1. Free Artwork Approval (E-proof)

    • This is a review done on your computer screen.

    • You can check that text, graphics, and layout are correct.

    • Note: Colors on your screen (RGB) may look different from printed colors (CMYK/PMS). This step is mainly for checking information, not final color accuracy.

  2. 3D Digital Preview

    • We provide a simple 3D view so you can see your design from different angles and check if the layout and positioning are correct.

    • Note: This is not a high-quality product rendering (like C4D). It is only meant to help you confirm the design layout.

  3. Physical Mock-ups

    • There are two types of physical samples:

      1. Paper Hand-cut Sample (Digital Mock-up): Printed on regular cardstock and hand-cut. This helps you confirm dimensions and layout, but the colors are not final.

      2. Factory-made Sample (Manufacture Sample): Made by the factory using the actual materials and production process. Colors, paper texture, and special effects reflect the final product. This option is more expensive but shows the most accurate final result.

Using these three approval methods helps reduce errors, save costs, and ensure your packaging perfectly matches your brand vision.

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